I write about all things product management, leadership, strategy, and operations as well as the emerging role of generative AI in business transformation efforts. Read on to learn about these
ideas in motion.
AI Business Elements 101: LLMs, Copilots, and Agents
Keeping up with the terms and buzzwords that make up the Generative AI ecosystem can be daunting — and that’s coming from someone who reads and listens to podcasts nearly every day on this very topic! While I may know more about this topic than the average person, I can admit that it’s still only enough to be dangerous. Loosely understanding and discussing these concepts with colleagues and stakeholders will only get you so far.
The New (Intelligent) Transformation: A Guide for AI Adoption
In the future, every company — including the one you work for now — will have to be an “AI company” to survive. That’s not hyperbole, it’s a fact.
The Intelligence Power-up: Generative AI is not just about Efficiency
Generative AI isn’t just about speeding up (or fully automating) tasks — it’s a tool that enhances human intelligence and improves the quality of your work output. In fact, I think much of the focus on efficiency gains (and the subsequent debate about workforce reductions) misses the point…
AI is an Output, Not an Outcome, People!
Outputs are the tangible results of our efforts — the features we ship, the tools we implement, or the products we launch. Conversely, outcomes are the measurable impacts that outputs have on our business goals and user experiences.