I write about all things product management, leadership, strategy, and operations as well as the emerging role of generative AI in business transformation efforts. Read on to learn about these
ideas in motion.
AI and the Art of the Product Operating Model
Product-led. AI-first. Agile-at-scale. Digital Transformation. Is it time to drown out the buzzwords? Always. But buzzwords aren’t the problem
Digital Transformation is about Empowerment
The best business transformation efforts are about empowering your customers, your employees, or both. Digital Transformation is no exception. Transformation initiatives should be about removing barriers…
AI Business Elements 101: LLMs, Copilots, and Agents
Keeping up with the terms and buzzwords that make up the Generative AI ecosystem can be daunting — and that’s coming from someone who reads and listens to podcasts nearly every day on this very topic! While I may know more about this topic than the average person, I can admit that it’s still only enough to be dangerous. Loosely understanding and discussing these concepts with colleagues and stakeholders will only get you so far.
The New (Intelligent) Transformation: A Guide for AI Adoption
In the future, every company — including the one you work for now — will have to be an “AI company” to survive. That’s not hyperbole, it’s a fact.
Conquering the Myth: Steps to Mature Product Operating Model
This article is for those of us navigating the messy reality of legacy processes and culture in mid to large companies, striving for better but far from the ideal. It’s for the product managers in the trenches and the leaders tirelessly championing customer-centricity…
Choose Wisely: The Buy Vs. Build Dilemma for PMs
As product managers and leaders, we often get pulled into the infamous “buy vs. build” conversation…
Why Your Product Roadmap Needs the Right Investment Mix
Your product roadmap is more than just a list of prioritized features; it’s a strategic tool that guides the future of your product. The investment mix in your roadmap ensures resources are allocated across various feature types to achieve your company’s — and your customer’s — short-term needs and your long-term vision.
Product Roadmap Hierarchies: Why Speaking the Same Language Matters
You keep using that word. I do not think it means what you think it means.
— Inigo Montoya, The Princess Bride.
The Intelligence Power-up: Generative AI is not just about Efficiency
Generative AI isn’t just about speeding up (or fully automating) tasks — it’s a tool that enhances human intelligence and improves the quality of your work output. In fact, I think much of the focus on efficiency gains (and the subsequent debate about workforce reductions) misses the point…
Finding the Right Balance: Control Metrics in Product Analytics
A balanced measurement strategy isn’t just about your product team avoiding disasters and embarrassment (though that’s a nice perk). It’s about building products that deliver short-term and long-term value to your customers and business.
AI is an Output, Not an Outcome, People!
Outputs are the tangible results of our efforts — the features we ship, the tools we implement, or the products we launch. Conversely, outcomes are the measurable impacts that outputs have on our business goals and user experiences.
Design Sprinting Your Way through AOP
First, if you are on the product side, we can all agree that NOBODY likes the AOP process except maybe Finance (apologies to my Finance friends)…