AI is not coming for your job… but maybe for your Jira board! There has been SO much written lately about the “end of the… <insert product manager and other product trifecta roles here>” that it has become a cliche…

As I start on my consulting journey, helping companies move to the product operating model, clients increasingly ask what books, articles, and podcasts I might suggest for someone new to product operations. The good news/bad news is that there is an increasing wealth of resources for someone to dig into, so much so that it can be overwhelming.

Product-led. AI-first. Agile-at-scale. Digital Transformation. Is it time to drown out the buzzwords? Always. But buzzwords aren’t the problem

The best business transformation efforts are about empowering your customers, your employees, or both. Digital Transformation is no exception. Transformation initiatives should be about removing barriers…

This article is for those of us navigating the messy reality of legacy processes and culture in mid to large companies, striving for better but far from the ideal. It’s for the product managers in the trenches and the leaders tirelessly championing customer-centricity…

As product managers and leaders, we often get pulled into the infamous “buy vs. build” conversation…

Your product roadmap is more than just a list of prioritized features; it’s a strategic tool that guides the future of your product. The investment mix in your roadmap ensures resources are allocated across various feature types to achieve your company’s — and your customer’s — short-term needs and your long-term vision.

You keep using that word. I do not think it means what you think it means.
— Inigo Montoya, The Princess Bride.

Outputs are the tangible results of our efforts — the features we ship, the tools we implement, or the products we launch. Conversely, outcomes are the measurable impacts that outputs have on our business goals and user experiences.